NEWS

Public Notice | City Launches New Public Records Request System

The City of Pooler has transitioned to CivicPlus NextRequest, a modern online platform, for submitting and managing public records requests. This system is designed to improve the public experience by providing a single, easy-to-use online portal that is available anytime, along with real-time status updates and email notifications throughout the request process. NextRequest also allows for clearer communication between requesters and City staff and helps streamline internal workflows, resulting in more efficient and timely responses. Overall, the transition supports greater transparency, accountability, and accessibility in the City’s public records process. To submit a request, visit the City’s Records Request page here.